Privacy Policy

Effective Date: April 19, 2026 · Last Updated: May 31, 2026 · Last Reviewed: May 31, 2026

WayCrumb, Inc. · https://waycrumb.com

This Privacy Policy ("Policy") explains how WayCrumb, Inc. ("WayCrumb," "we," "us," or "our") collects, uses, discloses, protects, and retains information when you access or use the website, products, and services available at https://waycrumb.com and related applications (collectively, the "Service"). This Privacy Policy also includes information about cookies, tracking technologies, and specific consumer privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

By accessing or using the Service, you consent to the terms of this Privacy Policy.

1. Plain English Summary

WayCrumb is designed to help you plan, experience, and preserve meaningful travel memories with the people you trust. Here is a plain-language overview of our key privacy commitments. Please read the full Policy below for complete details.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Photo Metadata and Embedded Location Information

Photos, videos, and other media uploaded to the Service may contain embedded metadata ("EXIF data"), including timestamps, geolocation coordinates, device information, orientation data, and camera settings.

WayCrumb may process this metadata to organise memories, improve trip timelines, suggest memory placement, associate content with destinations, and enhance travel-related features within the Service.

How we handle EXIF data:

2.3 Automatically Collected Information

When you use the Service, we may automatically collect:

2.4 Voice, Media, and Biometric Information

WayCrumb allows users to upload voice memos, videos, photos, and other media as part of trip planning and memory-preservation features.

WayCrumb does NOT:

Voice recordings, photos, and media are used solely to provide and improve Service functionality, including storing memories, organising trips, enabling collaboration, and delivering Memory Vault experiences. If WayCrumb introduces biometric-related functionality in the future, we will update this Policy and provide any notices or consents required under applicable law, including the Illinois Biometric Information Privacy Act (BIPA) and similar state statutes.

2.5 Third-Party Sources

We may receive information about you from third-party partners such as analytics services, mapping providers, link-preview services, and integrations necessary for the Service to function. We handle such data in accordance with this Policy.

2A. Device Permissions

WayCrumb may request the following device permissions to provide core and optional features. You can manage or revoke permissions at any time in your device settings.

2A.1 Camera

We request access to your device's camera solely to allow you to capture photos for use within the app (for example, adding photos to a trip or place). Camera access is requested only when you initiate a photo capture action. We do not access your camera at any other time, and images captured are stored on your device or uploaded to your account at your direction.

2A.2 Photo Library

We request access to your photo library to allow you to select and attach existing photos to your trips or places within WayCrumb. We access only the specific photos you select and do not scan, index, or retain access to your broader photo library. You can revoke this permission at any time in your device settings.

2A.3 Microphone

We request access to your device microphone to support voice input features, such as dictating notes or using speech-based search. Microphone access is only active when you explicitly trigger a voice input feature. Audio captured is processed locally or via our speech recognition provider (see Section 2A.4 below) and is not stored beyond the duration of the session unless you choose to save the resulting text.

2A.4 Speech Recognition

When you use voice input features, audio may be sent to Apple's or Google's on-device or cloud-based speech recognition services depending on your device platform. This processing is governed by the respective platform's privacy policy. WayCrumb does not retain the raw audio after transcription is complete.

2A.5 Precise Location

We request access to your precise location to power core features of WayCrumb, including showing nearby places, creating location-tagged itinerary items, and surfacing relevant travel content based on where you are. Precise location is used only while the app is in use (foreground only) unless you explicitly grant always-on access. You can revoke location permission at any time in your device settings, though doing so will disable location-dependent features.

2A.6 Push Notifications

We may request permission to send push notifications to keep you updated on your trips, reminders you set, or relevant app updates. Push tokens (device identifiers used to deliver notifications) are stored securely on our backend and associated with your account. You can opt out of push notifications at any time through your device settings or within the app. Revoking notification permission does not affect your ability to use WayCrumb.

3. AI-Assisted Features and Recommendations

WayCrumb uses artificial intelligence, machine learning, and automated systems to improve the Service and enhance your travel experience. These features may include itinerary recommendations, destination and place suggestions, pacing and scheduling optimisation, collaborative trip planning assistance, travel summaries, smart organisation of memories and media, and future conversational or AI-assistant features integrated into the Service.

3.1 How We Use Your Data for AI Features

To provide these features, WayCrumb may analyse information such as places you save, itinerary structure, travel timing, preferences you explicitly provide, and interactions within shared trips. These systems are designed solely to improve your experience within WayCrumb and do not share outputs externally unless you choose to do so.

3.2 Our AI Commitments

WayCrumb does NOT:

Where we use third-party AI APIs to power recommendations or other features, those providers are bound by contractual obligations that prohibit them from using your content for independent model training. We will identify the categories of third-party AI providers we use in our subprocessor documentation, available on request or through our Trust and Privacy page where published.

AI-generated suggestions are intended to assist you but may occasionally contain inaccuracies, outdated recommendations, or incomplete information. You remain responsible for your own travel decisions. Where applicable, you may be able to disable certain personalisation or recommendation features within your account or privacy settings.

3.3 Third-Party Recommendations and Content Accuracy

WayCrumb may display or generate recommendations, listings, maps, destination information, restaurant suggestions, hotel information, travel insights, events, or other third-party content. This information may be produced through user activity, third-party providers, mapping services, AI-assisted systems, or publicly available information sources.

Travel information, recommendations, operating hours, availability, pricing, safety conditions, and third-party listings may change over time and may occasionally become inaccurate, incomplete, or outdated. WayCrumb provides such information for general informational and trip-planning purposes only and does not guarantee the accuracy, availability, quality, legality, safety, or suitability of third-party destinations, businesses, services, or recommendations. Users remain responsible for independently verifying travel details and making their own travel decisions.

4. How We Use Your Information

We use the information we collect for the following purposes:

WayCrumb seeks to collect and retain only the information reasonably necessary to provide and improve the Service.

5. Cookie Notice and Tracking Technologies

5.1 What Are Cookies?

Cookies are small data files stored on your device that help us recognise your browser and enable features of the Service. We and our partners may also use similar technologies such as pixel tags and local storage. Under U.S. privacy laws including CCPA/CPRA, cookies are considered personal information and are subject to the rights described in Section 13.

5.2 How We Use Cookies

5.3 Your Choices

You may control or disable cookies through your browser settings. Disabling essential cookies may affect your ability to use the Service. If you are accessing the Service from a jurisdiction with stronger consent requirements (for example, the EEA or UK), you will be presented with a consent interface before non-essential cookies are set. You may also opt out of certain tracking by enabling Global Privacy Control (GPC) in your browser, which we honour as a valid opt-out signal under CCPA/CPRA.

5.4 Analytics, Performance, and Tracking Providers

To help us understand how users interact with the Service, diagnose technical issues, improve performance, and develop new features, WayCrumb may use third-party analytics, attribution, product-improvement, and performance-monitoring tools. These providers may include services such as Google Analytics, PostHog, Mixpanel, Amplitude, Hotjar, FullStory, Meta Pixel, or comparable technologies.

These tools may collect information such as pages viewed, features used, browser and device information, referral sources, interaction patterns, crash diagnostics, and general session activity within the Service.

WayCrumb does not permit analytics or advertising providers to use your private trip content, Memory Vault content, uploaded media, or personal travel history for their own independent advertising, profiling, or unrelated commercial purposes.

Where required by applicable law, non-essential analytics, advertising, or tracking technologies will only be activated after obtaining your consent. You may manage tracking preferences through browser settings, device privacy controls, cookie consent banners, or supported opt-out mechanisms such as Global Privacy Control (GPC).

5A. Analytics

We collect anonymised usage data to understand how WayCrumb is used, identify bugs, and improve the product. This may include information such as screens viewed, features used, error logs, and session duration. Analytics data is not linked to your name or email address and is not used to build advertising profiles.

We do not sell analytics data to third parties. You may opt out of analytics collection in the app's settings. Where required by applicable law, analytics tools are activated only after your consent has been obtained.

6. Visibility and Sharing Controls

WayCrumb provides different visibility states depending on content type and how it is shared. The table below summarises the default visibility of each content type.

Content TypeWho Can See It
Private drafts and personal planning notesVisible only to you unless explicitly shared
Shared trip itineraries, comments, pins, and collaborative contentVisible to all invited trip members
Memory Vault contentVisible only to designated recipients after the scheduled unlock date
Exported or downloaded contentControlled by the user after export. WayCrumb has no further control

Users are responsible for managing trip permissions and carefully selecting collaborators and recipients. WayCrumb cannot control how recipients use, retain, copy, or redistribute content after it has been shared or unlocked from the Memory Vault.

We may introduce additional privacy and sharing controls over time to provide greater flexibility and transparency.

7. Sharing of Information

7.1 Service Providers

We share information with third-party service providers who help us operate the Service (for example, cloud hosting, database management, authentication, analytics, mapping, email delivery, and payment processors). These providers are bound by confidentiality obligations and are not permitted to use your information for their own independent purposes.

7.2 Other Trip Members

Content you add to a trip, including pins, itinerary entries, photos, comments, and votes, is visible to the other members of that trip. Your name, profile photo, and contributions will be shown to people you invite or who are invited alongside you.

Memory Vault content operates differently: media, voice memos, and notes marked for time-delayed delivery will be disclosed to designated recipients only at the scheduled unlock date, which may be months or years after the content was created. By creating time-locked content and designating recipients, you consent to this future disclosure. Recipients may retain copies of delivered content after the unlock event.

7.3 User-Generated Content and Collaborative Trips

WayCrumb allows users to upload, create, store, and share content including itineraries, photos, videos, voice memos, comments, trip notes, recommendations, and Memory Vault entries. You are responsible for the content you upload or share through the Service.

By submitting content to WayCrumb, you represent that:

We encourage users not to upload highly sensitive personal information, such as government identification documents, financial account details, medical records, or confidential third-party information, unless specifically required as part of a Service feature.

Because WayCrumb supports collaborative trips and shared experiences:

WayCrumb does not actively monitor all user-generated content but reserves the right to remove content that violates our Terms of Service, applicable law, or user safety standards.

7.4 Legal, Safety, and Compliance

We may disclose information to comply with applicable laws or regulations, respond to lawful requests from public authorities, protect the rights or safety of WayCrumb, our users, or others, or enforce our policies.

7.5 Business Transfers

In connection with a merger, acquisition, reorganisation, or sale of assets, user information may be transferred as part of the transaction. We will notify you by email or a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

7.6 No Sale of Personal Information

We do not sell personal information for monetary consideration. We do not share personal information with third parties for cross-context behavioural advertising.

7.7 Subprocessors and Third-Party Infrastructure

WayCrumb relies on carefully selected third-party service providers ("subprocessors") to help operate, secure, maintain, and improve the Service. These providers may support cloud hosting and infrastructure, authentication, payment processing, mapping services, analytics and monitoring, media storage, customer communications, content delivery, security operations, and AI-assisted functionality.

Categories of providers we may use include services such as Amazon Web Services (AWS), Supabase, Stripe, Google Maps, OpenAI, Anthropic, and comparable infrastructure or software providers. These providers are contractually restricted from using your information for their own independent purposes except as necessary to provide services on our behalf and in accordance with applicable law.

WayCrumb may maintain and make available a current list of major subprocessors through a dedicated Trust, Security, or Privacy page, or upon request where required by applicable law.

7.8 Human Review, Safety, and Operational Access

Authorised WayCrumb personnel and trusted service providers may access limited user content only where reasonably necessary to:

Access to user content is restricted through internal access controls, logging, and least-privilege access policies designed to minimise unnecessary exposure to personal information. WayCrumb does not routinely review private trips, Memory Vault content, or user media unless required for the purposes described above.

7A. Third-Party Processors

We work with a limited number of third-party service providers to operate WayCrumb. These providers process your data only on our behalf, in accordance with our instructions, and are contractually required to protect your information. Our current third-party processors include:

ProviderPurposeData Shared
Backend Infrastructure (Supabase)Hosting, database, and API services that power WayCrumbAccount data, trip data, app content
Google Places (Google LLC)Place search, autocomplete, and location detailsSearch queries, general location
Lovable AIAI-assisted features within the appContent you submit to AI features
ResendTransactional email delivery (e.g., account confirmations, trip exports)Your email address, email content
CloudflareDNS, content delivery, and security (DDoS protection)IP address, request metadata

We do not sell your personal data to any third party. If we add new processors that materially affect how your data is handled, we will update this Policy and notify you as required by applicable law. A complete and current list of subprocessors is available on request.

8. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8.1 Inactive Accounts and Archived Data

To maintain system performance, manage storage resources, and reduce unnecessary retention of personal information, WayCrumb may archive, anonymise, or delete inactive accounts after extended periods of inactivity. Where reasonably required by applicable law, we will attempt to provide advance notice before permanently deleting an inactive account.

Certain information may be retained after account deletion where necessary to comply with legal obligations, resolve disputes, enforce our agreements, protect user safety, prevent fraud or abuse, or maintain limited backup and disaster recovery systems. Any retained information will remain subject to this Privacy Policy.

9. Account Deletion and Data Export

You may export all of your trip content, including pins, itinerary data, photos, notes, and voice memos, at any time from your account settings. Exported data is provided in a standard portable format.

You may delete individual trips, specific content within a trip, or your entire account at any time. Deleting a trip removes it from all members' views. Deleting your account removes your profile and all trip content you created, including all pending Memory Vault deliveries.

Content you contributed to trips owned by other members may be retained in those trips in anonymised form unless you request full deletion. To request full deletion of your personal information, including any contributions to other members' trips, please contact us using the details in Section 15.

10. Security

We implement technical, organisational, and administrative safeguards designed to protect personal information from unauthorised access, misuse, disclosure, alteration, or destruction. These safeguards include:

Access to personal information is limited to authorised personnel and service providers who require access in order to operate, support, or improve the Service.

While we strive to protect your information using commercially reasonable safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that is reasonably likely to result in a risk to your rights or freedoms, we will notify affected users and relevant authorities as required under applicable law.

11. International Data Transfers

Your information may be transferred to, processed in, and stored in countries where privacy laws differ from those in your jurisdiction. If we transfer personal data from the EEA or the UK to a country that the European Commission or UK Information Commissioner's Office has not deemed to provide adequate protection, we will implement appropriate safeguards such as Standard Contractual Clauses.

By using the Service from any jurisdiction, you acknowledge that your data may be processed in the United States and other countries. WayCrumb operates globally and seeks to comply with applicable privacy and data protection laws in the jurisdictions where we operate, including evolving U.S. state privacy laws, GDPR, UK GDPR, and other applicable international privacy frameworks.

12. Children's Privacy

The Service is not directed to children under the age of 13, or under the applicable age of digital consent in your jurisdiction where that age is higher. We do not knowingly collect personal data from children below that threshold. If we become aware that we have collected personal data from a child below the applicable age, we will take steps to delete that information promptly. If you believe we have inadvertently collected such data, please contact us using the details in Section 15.

13. Your Privacy Rights

13.1 Platform Philosophy and Advertising Practices

WayCrumb is designed as a travel planning, collaboration, and memory-preservation platform, not as an advertising-driven social network. We do not sell personal trip histories, private itineraries, Memory Vault content, or behavioural travel profiles to advertisers or data brokers. Our goal is to provide users with meaningful travel tools while respecting user privacy, intentional sharing, and ownership of personal memories and experiences.

13.2 General Rights

Depending on your jurisdiction, you may have rights concerning your personal information, including:

To exercise any of these rights, please contact us using the information in Section 15. We will respond to verified requests within the timeframe required by applicable law, typically 30 days with a possible 30-day extension for complex requests.

13.3 California Privacy Rights (CCPA / CPRA)

This section applies to California residents. The CCPA as amended by the CPRA provides additional rights:

To submit a verified request under CCPA/CPRA, please contact us using the information in Section 15. We will respond within 45 days, extendable by a further 45 days where reasonably necessary. We do not sell personal information for monetary consideration. We do not share personal information for cross-context behavioural advertising. We will update this Policy at least once every 12 months as required by CCPA/CPRA.

13.4 EEA and UK Privacy Rights (GDPR / UK GDPR)

This section applies to users in the European Economic Area (EEA) and the United Kingdom (UK).

Lawful bases for processing. We process your personal data on the following lawful bases:

WayCrumb, Inc. is the data controller for personal data processed through the Service. Our contact details are in Section 15.

In addition to the rights in Section 13.2, EEA and UK users have the right to data portability (receiving personal data in a structured, machine-readable format) and the right not to be subject to solely automated decision-making that produces legal or similarly significant effects.

You have the right to lodge a complaint with your local supervisory authority: in the UK, the Information Commissioner's Office (ICO); in the EEA, the supervisory authority in your member state.

13.5 State Biometric Privacy Laws

Where applicable, we comply with state biometric privacy statutes, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and the Washington My Health My Data Act, as well as any successor or similar legislation enacted in other states. As noted in Section 2.4, WayCrumb does not collect biometric identifiers or biometric information as defined under these statutes. If this changes, we will update this Policy and obtain any required consents before collection begins.

14. Changes to This Policy

We may update this Policy to reflect changes in our business, legal requirements, or industry practices. When we make material changes, we will notify you by email or by posting a prominent notice on the Service prior to the change taking effect, and we will revise the "Effective Date" at the top of this Policy. Your continued use of the Service following any changes constitutes your acceptance of the updated Policy.

14.1 Trust, Security, and Transparency Resources

WayCrumb may provide additional transparency resources through dedicated Trust, Security, AI Principles, or Privacy pages where available, including subprocessor information, security practices, AI usage principles, privacy controls, and updates regarding data protection practices. These resources may evolve over time as the Service grows and additional features are introduced.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal data, please contact:

WayCrumb, Inc.
Privacy enquiries: privacy@waycrumb.com
Website: https://waycrumb.com

We aim to respond to all privacy-related enquiries within 30 days. For verified consumer rights requests under CCPA/CPRA, we will respond within 45 days of receipt of a verifiable request.

WayCrumb operates globally and seeks to comply with applicable privacy and data protection laws in the jurisdictions where we operate, including evolving U.S. state privacy laws, GDPR, UK GDPR, and other applicable international privacy frameworks.